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YOU CAN MANAGE SATISFACTION!

Nowadays business is oriented on a customer.
And future of any company depends in any respect on value and concepts on the basis of which it creates its relations with customers and partners.

Having necessary instrument research of customer satisfaction and loyalty you get control and possibility to manage these satisfaction and loyalty

CHERKASOV R&C means:

  • specialization on customer satisfaction and loyalty studies and projects. It is the unique specialized consulting company in Russia;
  • practical results of more than 45 studies and implemented programs;
  • international standards of work and own developments in studies;
  • experience in collaboration with Russian and multinational companies.

Main Highlights:

  • 2004 foundation of the Company;
  • 2009 Official partner of SIMUL8 Company on the territory of Russia;
  • founder and senior partner Cherkasov Pavel;
  • education: Moscow State university named after M.V.Lomonosov, psychology faculty, Stockholm School of Economics, executive MBA (strategic marketing);
  • experience on leading positions in investment-construction and consulting companies;
  • corporate training in Tetra Pak in 2000 under Program of Customer Satisfaction;
  • independent consultant of Tetra Pak on Customer Satisfaction Programs in Russia and CIS during 13 years.

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Cherkasov R&C
Moscow +7 903 611 7113
Saint-Petersburg +7 911 710 7880
info@ChRC.ru
www.ChRC.ru